30-day free trial on any app, any plan
There are two main differences. First, we support up to 3 users coediting the same document in the Lite plan, but up to 10 users for the standard plan. Second, your team can create up to 1000 co-editing sessions each month under the Lite plan, but 3000 sessions under the Standard plan.
We create a coediting session when two or more eligible users open the same ticket on Zendesk or post/page in WordPress. The session is alive as long as there is at least one user with the document or ticket opened.
When the user limit is hit (3 for the Lite plan, 10 for the Standard plan) for a session, no new users will be able to connect to this session. The ongoing session will be unaffected and existing users can continue to coedit the document.
Your team can still user Zendesk and WordPress as they are, but you won't be able to collaborate on any tickets or posts in real-time.
We use Stripe to process your payment. It's the same payment provider used in products such as Twitter, Pinterest, and Lyft. We do not handle your credit card information directly.
We will process the cancellation and charges will from the next billing cycle. You will be able to continue use our service until the end of the current billing period. Reactivate at anytime.